Frequently Asked Questions

Our Products

Yes. Everything we sell is brand-new, unused stock. We specialize in closeouts - buying excess inventory of upscale home goods directly from brands and suppliers - so you get new, first-quality products at below-retail prices.

We buy closeouts and overstock in bulk. When brands and manufacturers need to move excess inventory, we purchase it at a discount and pass the savings on to you - same quality goods, lower price tags.

Shipping

US shipping is a flat rate based on your order total: $15 for orders under $50, $20 for orders under $100, $25 for orders under $150, $30 for orders under $200 - and free shipping on orders of $200 or more.

Orders ship within 0-2 business days and typically arrive 1-5 business days after that, so most US orders arrive within a week of ordering.

Yes, we ship internationally. Shipping costs are calculated at checkout. Please note that international orders are final sale.

Returns

US orders can be returned by mail within 30 days of delivery. Return shipping is paid by the buyer and a 10% restocking fee applies. International orders are final sale.

Our Stores

Yes - four locations: Borough Park, Brooklyn (4518 13th Avenue); Williamsburg, Brooklyn (801 Bedford Avenue); Cedarhurst, NY (134 Washington Ave); and Lakewood, NJ (Todd Plaza, 1091 River Ave).

Our Brooklyn and Lakewood stores are open Sunday 10am-7pm, Monday-Thursday 10am-9pm, and Friday 10am-4pm. Cedarhurst is open Sunday 10am-7pm, Monday-Wednesday 10am-7pm, Thursday 10am-8pm, and Friday 9am-4pm. All stores are closed on Saturday.

Email us at info@thecloseoutconnection.com or call 718-854-2595. You can also reach us through the contact page on our site.

About Us

The Closeout Connection has been in business since 1993, selling upscale, first-quality home goods at closeout prices. Today we operate four stores - Boro Park and Williamsburg in Brooklyn, Cedarhurst, NY, and Lakewood, NJ - plus this website, which ships nationwide across the US. However you shop with us, in person or online, you'll find the same upscale goods at closeout prices.

Tablecloths

Measure your table's length and width, then add your preferred drop (how far the cloth hangs down) to find your size. As a guide, a table seating 6-8 people takes a 66" or 70" x 108" cloth, and the classic 8-foot folding table (96" long) used at simchas takes a 70" x 126" cloth for a full drop, or 66" x 120" for a trimmer fit. See our tablecloth size chart for every table length.

Spill-proof cloths are real fabric with a liquid-repellent finish woven in - they drape like a fine damask cloth and go in the washing machine, which makes them our top pick for Shabbos and company. Vinyl is a wipe-clean surface with no laundering at all - less formal, less upkeep, and priced for everyday use. Faux leather has a leather-textured surface over a fabric backing that wipes clean in seconds and never needs ironing.

Machine wash your spill-proof tablecloth in cold water on a gentle cycle, then hang it to dry or tumble it on low heat. High heat is what wears down the liquid-repellent finish, so skip the hot dryer setting and harsh bleach. Always check the care label on your specific cloth, since finishes can vary slightly between styles.

Yes. Our spill-proof tablecloths are practically made for the Shabbos table - they hold up through kiddush, soup, and a table full of children and still look crisp by shalosh seudos. For Yom Tov, our velvet and faux leather cloths add richer texture and formality, and faux leather wipes clean in seconds even through a long seudah. Browse the full tablecloth collection to compare styles.

Bedding

It depends on the size. Our crib sets are 3 pieces - a duvet cover, fitted crib sheet, and pillow sham. Kids sets are 6 pieces - 2 fitted sheets, 2 duvet covers, and 2 pillowcases. Teen and most adult sets step up to 8 pieces, adding 2 pillow shams for a fuller, finished look. Queen sets are 6 pieces - 1 fitted sheet, 1 duvet cover, 2 pillowcases, and 2 shams. Each product page lists the exact pieces included.

We carry crib sets sized for a standard crib, plus twin 33", twin 39", twin 48", full 54", and queen 60" sets for kids, teens, and adults. The two twin widths are handy for households making up two beds in matching linen. Check each product page for the exact sizes available in that pattern.

Percale is a crisp, plain weave - our kids sets use a 220 thread count poly-cotton percale that holds its color wash after wash. Sateen is woven differently, giving the fabric a smooth face and a soft sheen; our teen and adult sateen sets run 300 thread count and drape more like hotel bedding. Both are machine washable - percale leans crisp and durable, sateen leans soft and lustrous.

Party & Disposable Tableware

Yes - our plastic plates are heavyweight, rigid plastic with the sturdy feel of fine china, built to hold up through a full meal without bending or cracking. Some of our plastic cups and stemware, like our stemless wine goblets, are labeled durable and reusable for casual gatherings; our combo plate sets are made as heavyweight disposables for easy cleanup after weddings, parties, and Yom Tov meals. Check each product page for specifics.

As a general rule of thumb, plan on one dinner plate, one salad or dessert plate, and one to two cups per guest, plus extras for refills and kids' tables. Our plastic dinnerware comes in case counts built for exactly this kind of planning - from 20 and 32-count combo packs up to 100 and 240-count cases - so you can match the pack size to your guest count. Browse the full plastic dinnerware collection to compare sizes.

Ordering & Pickup

Yes. Choose in-store pickup at checkout and select the location that works best for you - our Boro Park, Williamsburg, Cedarhurst, or Lakewood store. Orders are usually ready within 24 hours, and we'll let you know as soon as yours is ready to collect. All four stores are closed on Saturday, so plan your pickup accordingly.

Yes, local same-day delivery is available within parts of New York City. Availability depends on your delivery address and order timing, so check at checkout to see if same-day delivery is offered for your location. Outside of that area, standard flat-rate shipping applies, with most US orders arriving within a week of ordering.

Our standard return policy for online orders is a mail-in return within 30 days of delivery, with return shipping paid by the buyer and a 10% restocking fee. If you would prefer to bring an item back in person, contact us or your nearest store first to confirm they can process it before you make the trip. See our full return policy for complete details.

Many of our plastic dinnerware and party items are sold in case counts - up to 120 or 240-count boxes - which works well for event planners and larger simchas. We do not have a separate wholesale program, but if you need a larger quantity than what's listed, or want to combine several products for one event, contact us and we'll help however we can.