FAQ
Frequently Asked Questions
Our Products
Yes. Everything we sell is brand-new, unused stock. We specialize in closeouts - buying excess inventory of upscale home goods directly from brands and suppliers - so you get new, first-quality products at below-retail prices.
We buy closeouts and overstock in bulk. When brands and manufacturers need to move excess inventory, we purchase it at a discount and pass the savings on to you - same quality goods, lower price tags.
Shipping
US shipping is a flat rate based on your order total: $15 for orders under $50, $20 for orders under $100, $25 for orders under $150, $30 for orders under $200 - and free shipping on orders of $200 or more.
Orders ship within 0-2 business days and typically arrive 1-5 business days after that, so most US orders arrive within a week of ordering.
Yes, we ship internationally. Shipping costs are calculated at checkout. Please note that international orders are final sale.
Returns
US orders can be returned by mail within 30 days of delivery. Return shipping is paid by the buyer and a 10% restocking fee applies. International orders are final sale.
Our Stores
Yes - four locations: Borough Park, Brooklyn (4518 13th Avenue); Williamsburg, Brooklyn (801 Bedford Avenue); Cedarhurst, NY (134 Washington Ave); and Lakewood, NJ (Todd Plaza, 1091 River Ave).
Our Brooklyn and Lakewood stores are open Sunday 10am-7pm, Monday-Thursday 10am-9pm, and Friday 10am-4pm. Cedarhurst is open Sunday 10am-7pm, Monday-Wednesday 10am-7pm, Thursday 10am-8pm, and Friday 9am-4pm. All stores are closed on Saturday.
Email us at info@thecloseoutconnection.com or call 718-854-2595. You can also reach us through the contact page on our site.










