Accessibility Statement

The Closeout Connection is committed to making thecloseoutconnection.com usable by everyone, including people who use screen readers, keyboards, voice control, magnification or other assistive technology. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

What we have done

  • We test the store regularly with automated accessibility scanners and with manual checks. The most recent review was on 2026-10-12 and combined an axe-core scan of the home, collection, product, search and cart pages, at desktop and phone sizes, with a manual keyboard and colour-contrast review.
  • Product photos carry descriptive text alternatives (alt text) so screen readers can announce them.
  • The site can be used with a keyboard alone, including the main menu, product photo galleries and the shopping cart, and a visible focus outline shows where you are on the page.
  • You can zoom in on the page and enlarge text on phones and tablets.
  • Links, buttons and form fields have names that assistive technology can read, and the page is divided into labelled regions to help you move around.
  • The animated banner at the top of the home page has a pause button and stays still if your device is set to reduce motion.

Known limitations

  • Some content is provided by other companies and we cannot change how it works: the email sign-up pop-up (Klaviyo), the affiliate widget, the product review widget (Judge.me), and the checkout, which is provided by Shopify.
  • Some text that sits on top of photographs on the home page may not have as much contrast as we would like. We are working on improving this.
  • A small number of products do not yet have photos, and a few shared images (such as bedding size and care charts) have general descriptions rather than product-specific ones.

Feedback and contact

If you have trouble using any part of this site, or you need information in a different format, please tell us and we will help you complete your purchase another way.

Store hours and addresses are on our Contact Us page. We aim to respond within 5 business days.

Last reviewed: 2026-10-12